| Frequently Asked Questions & Helpful Guidelines |
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This page is primarily for our
clients, perspective clients and colleagues in the industry but can be
helpful to anyone who is currently working with a professional DJ.
It provides standard answers to our most frequently asked questions but
rest assured, not everything that you read here has to be set in stone and
we'll adjust our approach whenever possible to satisfy your personal
wishes and needs. Making sure that you are professionally and
competently taken care of is our #1 priority and we're going to continue
doing what it takes to add you to our ever growing list of happy clients. For personal assistance - Contact Us |
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► When do I have
to have my planner and song requests done? Please have your
planning forms, song requests and timeline in to our office no later then
3 weeks prior to your event date which will give us plenty of time to
review and make sure we have everything we need. As part of the
finalizing process, we'll go over with you every detail with you to make
sure that we completely understand your needs and wishes.
Typical arrival time is about
an hour prior to the start time of your event. It takes about a half
hour to actually get set up so if guests start arriving early, we should be
able to have music on early as well. We'll certainly allow additional
time if there additional equipment to set up (i.e. ceremony sound systems,
karaoke, light shows). We often get asked
this and are happy to accommodate if possible. It's important for us
to respect the privacy of our clients events thus we're real sensitive to
inviting others to drop in. If there's a public event that we're doing
or a venue that has public access that you can blend in without intruding
on the party, then there's more of a possibility to have you drop by.
Imagine a strangers showing up at your event uninvited. Not a professional
thing for us to do. Nothing loses your guests attention more then not being able to hear what's going on so it's important to consider whether or not the officiant, vocalist or reader are going to need be mic'd. Even if you're having live music this is something to think of. Contact us to set
up a package that will be perfect for what you need. We require access to the place of set up at least one hour prior to the start time - more time is needed for additional set ups or larger shows. We'll need one six to eight foot sturdy banquet table clothed and skirted. For the basic DJ set up, a 15-20 amp dedicated electrical outlet should be sufficient. Light shows may require additional circuits and/or a break-out box. If your event is outdoors,
shelter is mandatory for the DJ area. We can provide canopies if needed.
Please note again that the DJ will require a dedicated electrical outlet that
is not shared with lights, catering equipment or any other devices that draw
electricity. The DJ will wear clothing
appropriate for the event. For weddings, this typically means tuxedo
unless coat and tie is requested. For other occasions, suit, business
casual or casual may be appropriate. We try to present ourselves in
a neatly dressed manor and you never have to worry about the DJ dressing inappropriately. The basic DJ set up
includes 2 professional speakers on tripod stands, mixer, amplifier, CD players/computer,
sound processing equipment, all power and signal cables. All of our systems have redundancy built in so if one source fails, we'll have something to fall back on. In the unlikely event of further technical issues, we do have full back up sound systems. In the unlikely event
that the DJ that we've been working with becomes indisposed, we'll have a
back up DJ ready to step up who will be prepared and have all the information
necessary to provide for a successful event It all depends on
the venue and number of guests. Subwoofers do a great job enhancing
the overall sound especially when it comes time for dancing. A subwoofer
is a third speaker that typically sits on the floor and is designed to project
low end frequencies (bass and drum notes). We recommend subwoofers for larger
rooms and groups over 150 or for anyone who wants the ultimate in thumping
(but not too over-powerful) sound. Feeding the DJ is a nice gesture but isn't required. The DJ will never want to sit at a guest table because his concentration will be focused on the music. Certainly do not include the DJ as part of your head count to the caterer as we're not taking advantage of the bar or full service. Speak with your caterer about special arrangements to feed your vendors (photographer, DJ, etc). A note to share with
your caterer - if feeding arrangements are made for the DJ, it would be helpful
to have the meal available at the beginning of the food service rather then
after everyone's served. This way, the DJ will have time to eat and
will be ready for when it's time to move onto the next item on the agenda. It is appropriate
to tip the DJ for a job well done. Typically, our clients will tip anywhere
between 10-20%. While it's always appreciated, it's never expected. We try to be extremely
flexible with postponements and cancellations. In the event of inclement
weather or other occurrences as outlined in the agreement, arrangements can
be made for a future available date. If you need to cancel, we'll need
a cancellation letter in writing no later then two weeks prior to your event.
The deposit is non-refundable but will be applied to a future booking within
one year of the signing of the agreement. Please see your agreement
for further details. We're happy to accommodate
changes in times for your event. Simply log onto your account, click
on "My Event", click on "Request Changes." You'll get a confirmation
email and the agreement will be adjusted accordingly.. If you prefer,
you can simply shoot us an email or call into the office any time. Specialty lighting adds to the "wow" factor of any event. From something simple to an all out light show, we can tailor a package that's most suitable for your event and budget. Consult with us about different options available. Very popular add on
especially for our weddings is the par light package. It's designed
to wash the dance floor area in colored light and really helps set the tone
for a neat atmosphere without going overboard or being too flashy. Indeed we can provide
HD LCD projectors, projection screens, DVD players, video camera's, X-Box,
Guitar Hero, laptops. Arrangements can be made to tie in the audio of
any of these into the DJ system or a stand alone audio system. If you really want it, we're going to have it! The online music database is a continuous work in progress and is updated monthly. If you don't see it in the database, simply type it into your online request form or include as part of your music request list. We'll go over the specific music choices with you and chances are we'll already have your song title in our vast repertoire or can easily get it. If for some reason we can't and you have it as part of your collection, we'll be happy to accommodate playing it for you. Be sure to see the
tips on choosing music when working on your list. We have been told many times by other industry professionals that we are the only ones who has taken the time to contact them prior to the event to go over the details. It's amazing how many times discrepancies have been discovered and avoided by making that simple call. On the day of, your DJ will coordinate with everyone involved (including you!) and will take an active role in maintaining the flow of the event. Our goal is that you
dance, laugh, enjoy being with your guests and not worrying about what needs
to happen next. You're in capable hands and we want you to be able to
relax.
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